Warranty & Product Support
Manufacturer Warranty & Product Support
Warranty coverage is specific to the product and manufacturer. Where an applicable manufacturer warranty is available, its duration, coverage, exclusions and claim procedure govern. Ask us for the applicable written terms before purchase. We do not represent that every product carries a manufacturer warranty or that coverage automatically transfers to resale customers.
How to make a warranty or product support claim
Step 01
Contact Sales@layocreationsllc.com with your order number, product name, quantity, and lot or batch information.
Step 02
Provide photographs describing the issue. Keep all goods and packaging while the concern is being assessed.
We will review the concern and explain available next steps, including any applicable manufacturer claim process.
The 14-day return policy is separate from warranty coverage and does not shorten any applicable warranty or statutory rights. Nothing in this policy excludes rights or remedies that cannot lawfully be excluded.
Amazon approval, resale eligibility and marketplace account outcomes are not product warranties.
Layo Creations LLC
1930 Afton Street, Houston, TX 77055
Sales@layocreationsllc.com
+1 816 280 9092